Pagina: Refund

Once we received your purchase, a refund is initiated immediately. If you cancelled an item, and you were billed for it, we initiate your refund immediately after you submit your cancel request. The way your refund is processed depends on your original payment method:



If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

Products purchased from Designpro E-commerce Store will be refunded to you by email within 3 business days. Ask the representative helping you. You will receive it within 8 business days via Postal Service (TNT). If you purchased an item from the Designpro E-commerce Store and are returning it to Us, you'll receive an special Coupon Card by email within 3 business days.